What are the shipping options available?

We offer complimentary express shipping within the continent of the United States. Express shipping delivers within 2 business days.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. There will also be a link to track your order within the email, which you can use to track through our website or within the UPS platform.

Do you offer international shipping?

Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination.

Can I change my shipping address after placing an order?

Unfortunately, we are unable to change the shipping address once an order has been placed. Please double-check your shipping details before completing your purchase.

What if I’m not available to receive the package?

If you’re not available at the time of delivery, our courier service will typically leave a delivery attempt notice. You can then arrange for redelivery or pick up the package at a designated location.

Are there any shipping restrictions or limitations?

Certain items may have shipping restrictions due to legal or logistical reasons. Please review our shipping policy or contact customer support for more information.

How do you handle customs and import duties for international orders?

Customs and import duties are the responsibility of the customer. Please check with your local customs office for information on potential fees associated with your order.

Can I combine multiple orders to save on shipping costs?

Unfortunately, we are unable to combine multiple orders into a single shipment to save on shipping costs.

What is your return policy for items damaged during shipping?

If your items arrive damaged, please contact our customer support team within 14 days of receiving the order. We will assist you with the return and replacement process.